Shipping policy
Processing Time:
All orders are carefully processed within 1–2 business days. Once your order is shipped, you’ll receive a tracking number via email.
Shipping Methods & Delivery Time:
-
Standard Shipping: 5–10 business days
-
Express Shipping: 2–5 business days
Delivery times may vary depending on your location and local customs.
Shipping Charges:
Shipping fees are calculated at checkout based on your location and selected shipping method. Free standard shipping is available on orders over a certain amount (optional: specify your free shipping threshold).
Order Tracking:
Once your order ships, you can track it using the tracking number provided. Please allow 24 hours for tracking information to update.
International Shipping:
We ship worldwide! Delivery times and customs fees may vary depending on your country. Customers are responsible for any customs duties or import taxes.
Lost or Damaged Orders:
If your order is lost or arrives damaged, please contact our customer support within 7 days of delivery. We will help resolve the issue promptly, including replacement or refund if applicable.
Notes:
-
Orders cannot be shipped to P.O. boxes for certain carriers.
-
During peak seasons, processing and delivery may take longer.